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Society & Culture
Virtual Legality Episode 31

Refunds for Anthem?

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137 137 views
2y Mar 4, 2019
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Stories around the Internet tell of EA/Bioware's Anthem, bugging out, crashing, or even potentially "bricking" (making inoperable) Sony PlayStation 4s.

But what's happening here? Are people really getting refunds from the PlayStation Network?

What do the PSN terms and conditions or Electronic Arts End User License Agreement (EULA) promise in respect of how such software will behave?

And why might the language contained in such licenses prove to be of little help if a customer's hardware were actually damaged?

#Anthem #Refunds #VirtualLegality


PODCAST VERSIONS AVAILABLE AT

Spotify: (https://open.spotify.com/show/3qsDhQ7h6BR2wLyNQYDWB4)

iTunes:
(https://itunes.apple.com/us/podcast/virtual-legality/id1448785539?mt=2)

SoundCloud:
(https://soundcloud.com/user-510342404)

Google Play Music:
(https://play.google.com/music/listen#/ps/In3d7qersx72lvzehxo7gu6cd5u)


"Virtual Legality" is a continuing series discussing the law, video games, software, and everything digital, hosted by Richard Hoeg, of the Hoeg Law Business Law Firm (Hoeg Law).

Rick has practiced for more than a decade at some of the country's largest law firms, representing IT, software, video game, and other technology companies, as well as the individuals and institutions which fund them.

DISCUSSION IS PROVIDED FOR INFORMATIONAL PURPOSES ONLY AND IS NOT TO BE CONSTRUED AS LEGAL ADVICE. INDIVIDUALS INTERESTED IN THE LEGAL TOPICS DISCUSSED IN THIS VIDEO SHOULD CONSULT WITH THEIR OWN COUNSEL.

Any and all feedback is appreciated. Let us know what you think!


Blog, "Rules of the Game", at https://hoeglaw.wordpress.com/

On "Help Us Out Hoeg!" a regular segment on the Easy Allies Podcast (formerly GameTrailers)

(https://www.youtube.com/channel/UCZrxXp1reP8E353rZsB3jaA)

Biweekly on "Inside the Huddle with Michael Spath" on WTKA 1050

Table of Contents

Timecode Title
2:30 "Sony is apparently refunding PS4 owners their Anthem digital purchase due to midgame crashes and complete shutdown." ResetEra Thread, March 3, 2019 (https://www.resetera.com/threads/sony-is-apparently-refunding-ps4-owners-their-anthem-digital-purchase-due-to-midgame-crashes-and-complete-shutdown.103124/)
4:12 "This is the only game that causes a complete PS4 shutdown" Reddit Thread, March 3, 2019 (https://www.reddit.com/r/AnthemTheGame/comments/awtono/this_is_the_only_game_that_causes_a_complete_ps4/)
7:08 "PSA to Playstation Anthem Players" Reddit Thread, March 4, 2019 (https://www.reddit.com/r/AnthemTheGame/comments/ax246k/psa_to_playstation_anthem_players/)
11:00 "PSN Terms of Service and User Agreement Version - September 20, 2018 (https://www.playstation.com/en-us/network/legal/terms-of-service/)
22:49 "ELECTRONIC ARTS USER AGREEMENT" Version - January 8, 2019 (https://tos.ea.com/legalapp/WEBTERMS/US/en/PC/)
27:16 "What are EA's Warranty Policies?" EA FAQ (https://help.ea.com/en-us/help/account/electronic-arts-warranty-policy/)
29:49 "Patch The Process" Rami Ismail, August 7, 2016 (https://ramiismail.com/2016/08/patch-the-process/)

About Hoeg Law

The Hoeg Law Firm is a business law firm with big law experience and a small firm approach focusing on start-ups, technology, financing, and everything else a business might need.


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